Shipping policy
Shipping Policy – shopfloreo.com
1. Order Processing
-
Orders are usually processed within 2–5 business days after payment confirmation.
-
You will receive an email confirmation once your order has been shipped.
-
Please ensure your shipping address is correct. We are not responsible for delays or lost packages due to incorrect addresses.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 3–7 business days | Tracking available |
Delivery times may vary depending on your location and external factors such as customs delays, holidays, or carrier issues.
3. Shipping Costs
-
Shipping fees are calculated at checkout based on the weight of your order and your location.
-
Free shipping promotions may apply to orders over a certain amount, as specified on our website.
4. International Shipping
-
We ship to most countries worldwide.
-
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
5. Order Tracking
-
Once your order is shipped, you will receive a tracking number via email.
-
You can use this number to monitor your package until it arrives.
6. Lost or Damaged Packages
-
Please inspect your package upon receipt.
-
If your package is lost in transit or damaged, contact us immediately at info@floreo637.com.
-
We will work with the carrier to resolve the issue and, if necessary, send a replacement.
7. Contact
For any questions regarding shipping, delivery times, or tracking, please contact us at info@floreo637.com.